Privacy Policy

Look, we get it - privacy policies can be pretty boring. But here's the thing: your privacy actually matters to us. We're not just saying that because we have to. When you're up here at Mythos Quinta Vorn, nestled in these beautiful mountains, you deserve to know exactly what happens with your personal info.

This policy explains how we collect, use, and protect your data when you visit our resort, book a stay, or even just browse our website. We've tried to keep the legal jargon to a minimum, but there's some stuff we gotta cover to keep everything above board.

By using our services or website, you're agreeing to the terms laid out here. If something doesn't sit right with you, please reach out - we're happy to chat about it.

Alright, let's break down what we actually need from you:

We're not in the business of collecting data just for kicks. Here's what we actually do with your info:

• • Making your reservations happen - Processing bookings, sending confirmations, managing your stay from check-in to check-out.
• • Personalizing your experience - Remembering you like that corner suite, or that you're vegetarian, or that you always book the sunrise yoga class.
• • Keeping you in the loop - Sending booking confirmations, updates about your reservation, and yeah, occasionally telling you about special offers (but you can opt out anytime).
• • Making things better - Analyzing how guests use our facilities so we can improve services, fix problems, and add stuff people actually want.
• • Staying legal - Meeting tax requirements, handling accounting, and complying with Canadian hospitality regulations.
• • Protecting everyone - Preventing fraud, ensuring resort security, and keeping both you and our property safe.

We're not selling your data to random companies - that's not our style. But we do work with some trusted partners:

Service Providers: Companies that help us run the resort - payment processors, booking systems, email platforms, website hosting. They only get access to what they need to do their job, and they're contractually bound to keep your info secure.

Business Partners: Sometimes we partner with local tour operators, transportation services, or activity providers. If you book something through us that involves them, we'll share relevant details - but only what's necessary.

Legal Requirements: If the law requires it, we'll share information with government authorities, law enforcement, or legal processes. We're not happy about it, but we've gotta comply.

Business Transfers: If Mythos Quinta Vorn ever gets sold or merged (not planning on it, but you never know), your information would be part of that transfer. Any new owners would still be bound by this privacy policy.

We will never sell your personal information to third parties for their marketing purposes. Period.

Our website uses cookies - not the delicious kind from our bakery, but small data files that help the site work better. Here's the scoop:

Essential Cookies: These keep the website functioning. They remember what's in your cart, keep you logged in, that sort of thing. You can't really turn these off without breaking the site.

Analytics Cookies: We use these to see how people use our site - which pages are popular, where people get stuck, how long they stay. It's aggregated data, so we're not tracking you specifically.

Marketing Cookies: These help us show you relevant ads if you've visited our site before. You can disable these in your browser settings if they bug you.

Most browsers let you control cookies through their settings. Just heads up - if you disable certain cookies, some parts of our website might not work properly.

Security's a big deal to us. We use industry-standard measures to keep your information safe:

• ✓ SSL encryption for all data transmitted through our website
• ✓ Secure, encrypted storage systems for your personal information
• ✓ Limited access - only staff who need your info to do their jobs can see it
• ✓ Regular security audits and updates to our systems
• ✓ PCI-compliant payment processing (that's the credit card security standard)

That said, nothing's 100% foolproof on the internet. We do our best, but we can't guarantee absolute security. If there's ever a data breach that affects you, we'll let you know ASAP and tell you what steps to take.

Under Canadian privacy law (specifically PIPEDA - the Personal Information Protection and Electronic Documents Act), you've got some rights when it comes to your data:

To exercise any of these rights, shoot us an email at info@mythosquintavorn.info or call (604) 555-7890. We'll need to verify your identity first (for security reasons), but then we'll get it sorted.

Our resort welcomes families, but our website and services aren't designed for kids under 16 to use on their own. We don't knowingly collect personal information from children without parental consent.

If you're booking for your family, you're providing your kids' info as their parent or guardian. If we discover we've accidentally collected information from a child without proper consent, we'll delete it pronto.

Parents - if you think we might have information about your child that we shouldn't have, please contact us right away.

Things change - technology evolves, laws get updated, we add new services. When that happens, we might need to update this privacy policy.

If we make major changes that affect how we use your personal information, we'll let you know - either by email, a notice on our website, or both. The "Last Updated" date at the top will always reflect when the most recent changes were made.

We recommend checking back here once in a while, especially if it's been a year or two since your last visit. Boring? Maybe. But it's good to stay informed.

Look, privacy policies can raise questions. If something here doesn't make sense, or if you're worried about how we're handling your information, we want to hear from you.